Privacy Policy

PRIVACY POLICY

This Policy constitutes basic information about the purposes, methods of processing and security of your personal data as a user of the website: https://candleroom.pl/ (hereinafter referred to as the Website). By reading the Privacy Policy, you will learn who is the administrator of your personal data, what personal data is collected by the Website, for what purposes it is used and how it is protected.

§1. Basic information

1. The administrator of your personal data is: Anna Małkiewicz, an entrepreneur entered in the Central Information and Register of Business Activity under the name: Anna Małkiewicz based in Konstancin- Jeziorne (05520), ul. Warszawska 17, NIP: 1131979752

2. Contact with the Administrator is possible via:
1) e-mail: candleroomwww@gmail.com
2) by phone: 22 844 61 08

3. You can read the regulations for the provision of electronic services here: https://candleroom.pl/pages/regulamin-sklepu

§2. Principles of data processing

1. The administrator processes personal data in accordance with the following principles:
1) based on the legal basis and in accordance with the law (legalism);
2) reliably and honestly (reliability);
3) in a transparent manner for the data subject (transparency);
4) for specific purposes and not "for stock" (minimization);
5) no more than necessary (adequacy);
6) ensuring the correctness of data (correctness);
7) no longer than necessary (temporality);
8) ensuring appropriate data security (security).

§3. Purposes, legal basis and scope of data processing

1. We will process your data:
1) for contact purposes, to respond to your message sent to us directly by e-mail based on the legitimate interest of the Administrator related to the need to respond to you.
2) for marketing purposes, if you have subscribed to the newsletter,
3) in order to process your order, based on the concluded sales contract (by successfully placing an order, a contract is concluded in which we act as the seller and you act as the buyer),
4) to create and maintain a user account for you,
5) for the purposes of enabling you to comment on materials posted on our website based on the legitimate interest of the Administrator related to the possibility of commenting on the content of the website.
6) for purposes related to maintaining our company profile on social media (such as Facebook / Instagram) on the terms specified by the owners of a given medium (portal) and providing information there about our products, promotions and other news regarding our activities, which we consider to be our legitimate interest,
7) for technical purposes using cookies (technical cookies), based on the legitimate interest of the Administrator related to the proper operation and functioning of the Website.
8) for statistical and analytical purposes, if you have consented to our use of cookies for analytical purposes (analytical cookies).
9) for marketing purposes, if you have consented to our use of cookies for marketing purposes (marketing cookies).

2. We process your data in the scope of:
1) if you send us an e-mail, we will process the data contained in it. Providing us with data via e-mail takes place voluntarily. You can ask us to delete this data at any time.
2) if you subscribe to the newsletter, we will process your e-mail address. Subscription to the newsletter is voluntary and you can unsubscribe at any time.
3) if you purchase products on the website, in order to complete your order, we will process: your name and surname, residential address, delivery address, telephone number, e-mail address and other data contained in the order form, necessary for us to fulfill the contract. . Providing this data is a condition for placing an order and concluding a contract.
4) if you create a user account, we will process the data you provide in the registration form, in particular: your name and surname, e-mail address, telephone number, residential address, gender. Providing your name, surname and e-mail address is a condition for creating a user account.
5) if you decide to publish a comment on the Website, we will process your name and e-mail address. Providing data to us in this way takes place voluntarily. You can delete your comment at any time.
6) if you like or otherwise join our profile on social media (e.g. Facebook), we will process your data that you provided in a given medium and to which we will have access. To complete processing, you may unsubscribe from our profile.
7) other data that the Administrator processes is the IP address and other data saved in cookies. You decide to what extent we will be able to use cookies with your data. Providing data to us in this way takes place voluntarily. You can change your preferences at any time. You can do this in your web browser or after deleting saved cookies from our Website.
8) APIs of external partners: Our website may use APIs (application programming interfaces) provided by external partners to integrate various functionalities, such as maps, analytical services, advertising and social media. The use of these APIs may lead to the creation of additional cookies or the use of existing cookies to process user data. External partners may store and process this data in accordance with their own privacy policies.

§4. Recipients of data and intention to transfer data to a country outside the EEA or an international organization

1. The recipients of your personal data are:
1) entity administering the Website;
2) transport companies through which we make deliveries;
3) online payment intermediaries whose services we use;
4) if you have subscribed to the newsletter, your data will be transferred to the entity running our newsletter;
5) if you wrote a comment on the website, your data will be transferred to the entity operating the comment module;
6) if you have consented to marketing cookies, your data saved in cookies will be transferred to our advertising partners;
7) if you have agreed to analytical cookies, your data stored in cookies will be processed by the entity providing software for analyzing traffic on our website (e.g. Google Analytics).

2. Your data is not transferred to countries outside the EEA or international organizations, with the exception of the partners listed below:
1) Google Inc. based in the USA in the field of website traffic analysis in the Google Analytics system and providing additional functions (such as Google Maps, Google Search Console) related to the proper functioning of the website and displaying search results. See how Go generally processes and protects your data. This browser add-on will allow you to manage the scope and level of access to data collected by Google Analytics.
2) Google Inc. based in the USA in the field of advertising and measuring their effectiveness in the Google Ads system. See how Google processes and protects your data. Here you can manage your preferences and information within the Google advertising system.

3) Facebook Inc. based in the USA in the field of account management and access to data on social networking sites (Facebook, Instagram), advertising and measuring their effectiveness related to the installation of the Facebook pixel and the Conversion API on the website. Facebook processes and protects your data .

§5. Data storage period.

1. We are unable to determine for what period we will process your personal data.

2. We process the data provided to us in connection with the order placed and the sale of goods/products for 6 years in order to fulfill our tax obligations.

3. If you have provided us with your data in an e-mail for contact purposes, we will process your data until you submit a request to delete this data or object to the processing, but also in the event that we believe that we have fulfilled the legitimate interest of the Administrator.

4. If you decide to create a user account, we will process your data until you delete the account.

5. If you subscribe to the newsletter, we will process your data until you withdraw your subscription.

6. If you have commented on any of our materials, we will process your data until you or we delete your comment.

§6. User rights.

1. In connection with the processing of your data, you have the following rights:
1) access to the content of your data and
2) the right to rectify, delete and limit processing,
3) the right to transfer data,
4) the right to raise an objection,
5) the right to withdraw consent to their processing at any time and in any form, unless the processing of your data takes place for the purpose of performing a contract by the Administrator, in order for the Administrator to fulfill its legal obligations towards state institutions or in order to implement the legally justified interests of the Administrator .

2. You also have the right to lodge a complaint with the President of the Personal Data Protection Office (to the address of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw).

3. More information on personal data protection can be obtained on the website of the Office for Personal Data Protection: www.uodo.gov.pl

§7 Information about cookies

1. We use cookies on our website.

2. Cookies are small text files stored on users' devices while browsing the website. They are used to facilitate the use of our website, improve the quality of services and enable analysis of traffic and user behavior.

3. Cookies may be permanent (persistent) or temporary (session). Persistent cookies are stored on the user's device for a specified period of time or until the user deletes them. Temporary cookies are deleted when you close your browser.

4. We use our own cookies and third-party cookies. Own cookies are used to ensure proper operation of the website, personalize content, save user preferences and analyze statistics. Third-party cookies are used by external analytical, advertising and social media integration tools.

5. Users have the right to control and limit the way cookies are used on our website. Most web browsers allow you to manage cookies, including blocking, restricting or deleting cookies. Detailed information on cookie management can be found in the user's browser settings.

6. Please remember that disabling or limiting cookies may affect the functionality of the website and the quality of the services provided.

7. We use various types of cookies on our website to better adapt to the needs of users and ensure optimal use of the website.

8. Technical cookies: They are necessary for the proper functioning of the website. They enable maintaining the user's session, handling forms, remembering preferences and ensuring website security.

9. Marketing cookies: They allow the personalization of advertisements and conducting remarketing activities that are tailored to the interests and preferences of users. They are also used to measure the effectiveness of advertising campaigns and optimize advertising content.

10. Analytical cookies: They are used to collect information about how users use the website, such as the number of visits, pages visited, time spent on the website and the source of traffic. The data obtained helps analyze and optimize the website, improving its functioning and adapting content to the needs of users.

§8 Why do we use cookies?

1. Comfort of using the website: Cookies may significantly affect the comfort of using the website.

2. Content personalization: Cookies allow you to adapt the displayed content to the user's preferences and interests, which makes the website more attractive and useful.

3. Remembering settings: Thanks to cookies, the website can remember the settings selected by the user, such as language, layout or colors, which allows for faster and more convenient use of the website.

4. Login: Cookies allow us to store information about the logged in user, which allows us to easily switch between different sections of the website without having to log in again.

5. Maintaining the session: Thanks to cookies, the website can track user activity on various subpages, which allows you to easily return to recently visited sections or continue unfinished activities, such as filling out forms.

6. Performance optimization: Cookies can be used to analyze traffic and user behavior on the website, which helps optimize its performance and deliver high-quality content.

7. Advertisements: Cookies enable the display of personalized advertisements that are tailored to the user's interests and needs. Thanks to this, the ads are less invasive and more relevant.
8. Integration with social media: Cookies allow integration with social networking sites such as Facebook, Twitter or Instagram, which allows you to easily share content and use additional functions such as comments or likes.

§9 Functions of technical cookies

1. Maintaining your user session: Technical cookies enable you to maintain your session as you navigate through the website, allowing you to move between different sections of the website without having to log in again or enter the same information.

2. Remembering user preferences: Thanks to technical cookies, the website can store information about user preferences, such as the selected language, font size, color settings and other personalization elements.

3. Form support: Technical cookies support the functioning of forms on the website, such as login, registration or contact forms, ensuring the correct processing of data entered by users.

4. Optimizing website performance: The use of technical cookies allows you to monitor website performance and the speed of loading individual elements, which allows you to optimize and improve the quality of services provided.

5. Security: Technical cookies help ensure the security of the website and its users, for example by verifying the identity of users, detecting intrusion attempts or protecting against CSRF (Cross-Site Request Forgery) attacks.

§10 Functions of analytical cookies

1. Website traffic measurement: Analytical cookies allow us to monitor the number of visits, unique visitors and page views, giving you an overall picture of your website's popularity and performance.

2. Analysis of user behavior: Thanks to analytical cookies, it is possible to collect information about how users navigate the website, for example the time spent on individual subpages, navigation paths and places where they leave the website.

3. Conversion optimization: Analytical cookies help identify website elements that affect the effectiveness of achieving business goals, such as registration, placing an order or filling out a contact form.

4. User segmentation: The use of analytical cookies allows you to group users according to various criteria, which allows for better adaptation of the content and offer to the needs of individual segments.

5. A/B testing: Analytical cookies are used to conduct A/B testing, which involves comparing two versions of a website to see which one better meets its goals. These tests help optimize the appearance, functionality and content of your website.

§11 Functions of advertising cookies

1. Personalized advertising: Marketing cookies enable the display of advertisements tailored to your interests, preferences and browsing history, making them more attractive and effective.

2. Remarketing: Marketing cookies allow you to track users who have visited your site but not complete a purchase or other action, and retarget them with ads to encourage them to return to your site and complete a transaction.

3. Measuring advertising effectiveness: Marketing cookies allow you to monitor the results of advertising campaigns, such as the number of clicks, conversions or impressions, which allows you to optimize your marketing strategy.

4. Managing advertising across multiple channels: The use of marketing cookies facilitates the coordination and integration of advertising activities conducted across various channels, such as search engines, social media or partner websites.

5. Testing and optimization of advertising content: Marketing cookies are used to conduct A/B tests and other analysis methods that allow us to assess what advertising messages, formats or creatives are most effective and engaging for users.